How to copy body into description in Email Inbound Action?
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09-26-2024 10:52 PM
I have an inbound action where I need to put the email body into the Incident description field. How can I get it.
I am getting below format in email body and it also contain Hyperlink.
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10-14-2024 02:43 AM
Hello Ankit,
Are you saying you want to copy the HTML field in the Description? Do note that description is a string field, it will not render HTML tags as it does on HTML fields.