How to copy @mentions on record work notes to sidebar mentions
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05-31-2024 10:02 AM
2 REPLIES 2
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Not applicable
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06-01-2024 06:30 AM
Hi @Suresh K2 ,
Unfortunately, that's not possible OOTB.
If you mention someone on the Collaboration chat window it will display in the Mention section
If you mention someone in the incident/task it will only send emails not on the sidebar
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06-03-2024 07:33 AM
Any custom solutions in this scenario?