How to Create a Catalog Item with Stages
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03-06-2025 09:43 PM
Hi Community
I am looking to Create a Catalog Item which would look like this where we can have form sections each having a cluster of fields and we do a Prev / Next button to toggle between the sections.
Thanks
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03-06-2025 10:09 PM
Hi @Avik2
You have to create Playbooks for this requirement to be done.
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
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Cheers,
Prashant Kumar
ServiceNow Technical Architect
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03-06-2025 10:13 PM
this is not possible with OOB in catalog form in portal.
You will have to use custom widget etc for this with heavy customization
have a look here as starting point and then enhance
Service Portal form widget, collapsing section (Accordion)
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-06-2025 11:31 PM
@PrashantLearnIT / @Ankur Bawiskar Thanks for the reply, I got this from a Demo video from this Link - Claims Management and around 10:02, I got this screen, Any Idea if this exists in any OOB App ? I tried installing all the FSO and Claims related Plugins in my PDI but still was not able to find this.
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03-06-2025 11:36 PM
Hi @Avik2
Please try to enable playbooks.
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect
Community Profile LinkedIn YouTube Medium TopMate
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