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How to create a common Timer + Notification combo activity for Multiple Workflows?

subhadeep1618
Tera Guru

Hell Everyone,

 

I have around 125 service catalog workflows (RITM workflows) that have RITM approval activities within them.

There is requirement that all these workflows should have pre-Approval Notifications triggered after 3 days wait time.

Instead of updating each of these 125 workflows, is there any way to develop a common Timer + Notification combo activity set that can be applied to all?

Please let me know what is the best of way of achieving above requirement.

 

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Thanks,

Subhadeep.


Please mark this post as a solution and also as helpful, if this resolves your issue or query.

Thanks,
Subhadeep Ghosh.
2 REPLIES 2

Mehta
Kilo Sage

@subhadeep1618 

 

In order to use workflow activities you need to make changes to the workflow without update you wont be able to make changes in the workflow. 

The 2nd Way if to have a schedule job which will run everyday and have a script  which will glide RITM records and will check if created  field value is between 3 and 4 days then a event should get triggered which will triggered your notification. 

 

 

Mark it as Correct, If it Resolves Your Query.

@Mehta 

These doesn't help at all, unless you can provide some example of the scheduled job that you are talking about.


Please mark this post as a solution and also as helpful, if this resolves your issue or query.

Thanks,
Subhadeep Ghosh.