How to create a flow that creates Catalog Tasks from different Catalog Items in sequence

axplains8556
Giga Contributor

Hi all,
I am trying to create a Flow to generate a Catalog Task from a given Catalog Item: and after its approval, generate an email with the link to a different Catalog Item to generate a new Catalog Task.
The idea is to have a "list" of Catalog Items to approve in sequence. Generating all from an Order Guide is unfortunately not useful for us.

Could someone please give me some direction?

Thank you very much in advance.

1 ACCEPTED SOLUTION

@axplains8556 

in the email you send include link to other catalog item and pass the variable details via URL parameter

check these links on how to include values in URL and then how to grab those and set on the other item

https://www.servicenow.com/community/developer-forum/not-able-retrieve-url-parameters-through-onload...

https://www.servicenow.com/community/developer-blog/3-ways-to-populate-values-in-servicenow-via-the-...

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

7 REPLIES 7

axplains8556
Giga Contributor

Please check the attached screenshot to get the idea of what I am trying to do.

Thank you

axplains8556
Giga Contributor

Hello @Ankur Bawiskar 

do you have any suggestion for me please?

Do you need some more information?

Thank you very much in advance.

@axplains8556 

in the email you send include link to other catalog item and pass the variable details via URL parameter

check these links on how to include values in URL and then how to grab those and set on the other item

https://www.servicenow.com/community/developer-forum/not-able-retrieve-url-parameters-through-onload...

https://www.servicenow.com/community/developer-blog/3-ways-to-populate-values-in-servicenow-via-the-...

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader