How to create a flow that will not generate an approval request if their is an additional comment

[joshuacomeau]

Looking for methods on how to do this.

[Dharma Liyanage]

@joshuacomeau 

I doubt this will be useful to you. Does this apply to catalog items that have approvals?

Some generic flow designer methods:

1. Add a "Look Up Records" action to flow
2. Set the table to sys_journal_field
3. Add filter conditions:
   • element_id equals the sys_id of the target record (catalog item, incident, change, etc.)
   • element equals the field name (like "comments" or "work_notes")
   • Return only the first record
4. Set flow variable with results
5. Add a "Decision" element after the lookup
   • Create a condition that checks: lookupResults.length > 0 (or !empty(lookupResults))
   • This checks if any records were returned