Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

How to create a metric report on Change Request to calculate the duration between all the state?

Shantharao
Kilo Sage

Hi All,
How to create a metric report on Change Request to calculate the duration between all the states?
How to calculate the average time between the Assess to Schedule state?

Thanks


5 REPLIES 5

Not applicable

Hi can you please help me in the code for how to calculate the metrics for the changes reverted to new state.