How to create a notification in a worklfow with the variables from the catalog item?

[velvet]

I have created a workflow that has a notification being sent.  But it seems to not be in the right format because it is not copying the variables over.  Here are some of the variables.  Can someone help with the script part?

Here some of the variables, if someone help me get started i can finish it.

[velvet]

I only get this

[Brian Lancaster · Accepted solution]

This is a preview of a notification in the notifications section of ServiceNow.  Also it looks like it is pointing to the sc_task table when it need to be on the sc_req_item table.  In the email logs did you try clicking Preview HTML Body related link.

[velvet]

How do I change it to the sc_req_item?

[velvet]

Ok I got it to work on a test notification outside of the workflow.. a lil jumbled but I got it.. I just need it to work in the workflow

[velvet]

Thanks so much I have it working now... The problem you helped me with was the mail script and pointing the notifcation to the correct table.. I did change the workflow to use the event instead of having the notification in the workflow.