How to create a payload containing all the data of first 10 incidents in an incident list?

[nirwan_ritik]

Hi there community!

I have encountered this question while doing some random chat with my colleagues. How can we create a payload which will have all the data of an incident record in any script?
Kindly help me know whether this is possible and if yes, how 🙂

++ is there any OOB functionality in the tool which automatically creates payload of RITMs?

Regards,

Ritik

[Martin Grosskop · Accepted solution]

Hello Ritik,

There is a script include available to convert a GlideRecord into a JSON object:

eg:

var current = new GlideRecord('incident');
current.get('a708c99ec3994618c736ca7dc00131ad');

var util = new global.GlideRecordUtil();
var hashmap = {};

util.populateFromGR(hashmap,current)

gs.info(hashmap);

[nirwan_ritik]

Et Voila! That worked 🎆
hashmap is storing an object so I updated your script to:
gs.info(JSON.stringify(hashmap));

Thanks for the help 🙂