How to create a schedule job it should automatically close after 2 weeks/.

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bharath3014
Kilo Contributor

‎05-18-2017 01:27 AM

Hi,

How to create a schedule job it should automatically close after 2 weeks after issue is resolved ? can someone help with scripts.

Thank you very much in advance.

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lks
ServiceNow Employee
ServiceNow Employee
In response to bharath3014

‎05-18-2017 01:50 AM

Hello Bharat,



There is an OOB scheduled job in table sys_trigger with name "Autoclose Incidents". Use it as a template and create a copy of it by using "Insert and Stay". Then replace "incident autoclose" in below statement with your BR script name and set the run schedule as per your choice...



fcScriptName=incident autoclose



And, you're done....



Hope this is what you were looking for?


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lks
ServiceNow Employee
ServiceNow Employee
In response to bharath3014

‎05-18-2017 06:15 AM

Perfect Bharat!



Glad to know that you were able to achieve your objective!!!



I would say please close this thread when you have no further questions and keep enjoying ServiceNow community 🙂


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bharath3014
Kilo Contributor
In response to lks

‎05-18-2017 06:18 AM

Thanks Lalit..Sorry to ask..where i can close this thread..?


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lks
ServiceNow Employee
ServiceNow Employee
In response to bharath3014

‎05-18-2017 06:22 AM

It's already done Bharat when you select one of the answers as correct otherwise your post continue appearing as "Not answered" in community.


No further actions required, enjoy 🙂


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