How to create a workflow condition that detects changes to a related list?

Abbottronix
Tera Guru

Our client wants our change workflow to have an extra approval step if additional CIs are added to the Affected CIs related list on the change record. I'm trying to figure out how to have the workflow detect that a change has been made to the related list, and then how to drill down to the related list to extract the Service Provider groups from the listed CIs. Can anyone give me any guidance as to how to achieve these things?

2 REPLIES 2

Swamy Malluri
Tera Guru
Tera Guru

Hi @Abbottronix ,

 

Change Flow will complete when approvals created through flow are approved.

 

1. So in your flow you need to give wait activity for certain time till next CAB schedule by querying change planned implementation time, calculate the time interval and make wait activity till that time. try below steps to achieve your requirement.

2. Create new flow on affected CI list, when ever new CI added, check change state is Assess, Authorized state.

3. Create manual approval on change request using Service provider group on related list.

 

Please select Accept Solution or help if my answer address your query.

Thakns,

Swamy

I'll give this a try, thank you!