The CreatorCon Call for Content is officially open! Get started here.

How to create an ACL to show specific related list tabs on Incident based on user role?

rah dev
Tera Contributor

Hi everyone,

I’m working on the Incident table and want to control the visibility of related list tabs based on user roles.

Here’s the requirement:

  • If the user has a specific role (for example, imp_role), only two related list tabs under the “imp_role” section should be visible.

  • If the user has the admin role, then all related list tabs should be visible.

Need to do it by using ACL only.
Any example or best-practice suggestion would be greatly appreciated.

Thanks in advance!

1 REPLY 1

Sarthak Kashyap
Tera Guru

Hi @rah dev ,

 

Please check below links,

 

https://www.servicenow.com/community/developer-forum/create-an-acl-to-restrict-the-list-in-related-l...

 

https://www.servicenow.com/community/itsm-forum/acl-on-related-list/td-p/795537

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak