How to create an announcement with widget and banner on a portal page

Fredy Voke · ‎02-01-2025

I am trying to create a portal announcement in ServiceNow on the Widget and Banner on the portal page.

I created a new announcement completing all the fields on the announcement set up, I saved it and went to the service portal and then refresh the page but the announcement does not seem to come up on the portal page.

I am not sure If I was supposed to do anything else other than creating a new announcement, Please kindly assist,

Thanks

Dr Atul G- LNG · ‎02-01-2025

Hi @Fredy Voke

Issue is with dates

From date is in future. To check change it to past date and then it will display.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

Dr Atul G- LNG · ‎02-01-2025

Hi @Fredy Voke

Which portal you are trying SP or ESC? I tried at my end and it is showing in both portal. Try cache.do

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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