How to create an interactive filter for a dashboard to filter the choice of a select box?

[Travis Michigan]

We have a request item and the group using it would like to have an interactive filter on their dashboard to sort out the data on the items.  I'm not sure how to create an interactive filter for them to filter the data from a select box choice with questions that are not based on a choice table.  Anyone know of documentation that may assist or know if I'm trying to create this in a way that won't work out?  

[Hemanth M1 · Accepted solution]

Hi @Travis Michigan ,

You can refer this :https://www.servicenow.com/community/developer-articles/custom-interactive-filter-based-on-catalog-i... 

Hope this helps!!!

[Travis Michigan]

That looks like what I was needed for the most part, thank you very much Hemanth.

I did seem to run into a couple of problems though, if you have any insights about them I would appreciate it.  
First problem: When I select the reports and check Follow Interactive Filter and Show when following filter, it works.  But when I refresh those boxes are still checked, but the filter doesn't apply any more.  If I uncheck and recheck them, they work again.  Weird.  Happens to others I share the dashboard with too.

Second, do you happen to know how to force the list to alphabetize by any chance?