How to create custom tag field for incident table in servicenow

Rajan Kumar5
Tera Contributor

Hi Team,
How to create custom tag field for incident table in ServiceNow?

RajanKumar5_0-1712321479714.png

2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

You can simply start typing, and the tag will be saved immediately. Upon a next record, you should be able to find and select the just created tag.

 

What's the issue you are facing with this, since you are asking?  

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Hi @Rajan Kumar5 

 

Tags in incident table is just one column, you can not find in form or somewhere, they have there separate table called label.LIST, all the tags were stored there, you can write anything in the tags and that got stored there.

 

For example I add one tag in incident table refer below image 

SarthakKashya2_0-1712321954156.png

 

That tag stored in tags table which is label.LIST

SarthakKashya2_1-1712322017599.png

 

Thanks and Regards Sarthak