How to create demand from request change form in PPM

[Zuri]

I need to create a demand from request change form of project management. I need demand information to be pulled from request change form. 

[Amit Gujarathi]

HI @Zuri ,
I trust you are doing great.

1. Create a new Demand record:

   • Use the ServiceNow API or script include to create a new Demand record.
   • Set the necessary fields such as title, description, priority, and any other relevant information.

2. Pull information from the Request Change form:

   • Retrieve the required information from the Request Change form.
   • Identify the specific fields or data you need to populate in the Demand record.

3. Map the data from the Request Change form to the Demand record:

   • Use JavaScript or Business Rules to map the data from the Request Change form to the corresponding fields in the Demand record.
   • Make sure to validate and transform the data as required.

// Assuming you have retrieved the Request Change form data in the 'requestChangeData' variable

// Create a new Demand record
var newDemand = new GlideRecord('pm_demand');
newDemand.initialize(); // Initializes the new record

// Map the data from the Request Change form to the Demand record
newDemand.setValue('title', requestChangeData.title);
newDemand.setValue('description', requestChangeData.description);
newDemand.setValue('priority', requestChangeData.priority);
// Map other relevant fields accordingly

// Save the new Demand record
var demandSysID = newDemand.insert();

// Optionally, you can redirect the user to the newly created Demand record
var demandURL = '/pm_demand.do?sys_id=' + demandSysID;
gs.addInfoMessage('Demand created successfully. <a href="' + demandURL + '">Click here</a> to view it.');