Resolved! how to add surveys created from Assessment Metric Type table in service portal
Hello Developers,Can someone please guide me on how we can the surveys that we create on Assessment metric type table to self service portal?Thanks,Sreejith
Forum Posts
Resolved! Data lookup rules are not working
Hello Everyone,I created a Data Lookup rule name as Category AG lookup and mention Source table as Incident & Matcher table as Assignment Data look up as shown below:Later under Assignment Data Look up: dl_u_assignment.LIST i create few rules as sh...
How do I create a new bootstrap color option ?
I am sure this is simple (or not) but I want to create a new bootstrap color option for service portalSo if I go to branding there are 6 options OOBHow can I add another option ?I see it as a choice but I dont see were the actual color is being calle...
Resolved! How do I include a script include into a ui page?
I'm making a ui page and attempting to include jquery, as well as responsive slides (a plugin for jquery). To do so I created two 'script includes' that contained the contents of jquery as well as the responsive slides plugin. I just want to include ...
Best Practices for Testing Workflow Activity
I am using Run Script activities in my workflow to handle some complex logic (mainly data twisting and Rest calls, which are easier to debug in script than using Rest Message activity).My development workflow is a bit painful, since I have to make ch...
Resolved! How to Populate incident table based on Caller id using Script Include
When ever i select Caller id i need to populate email, phone, manager name, & title, this i need to get using Script include.PLEASE HELP ME OUT on this
selectedRecords in list view
Hello,We need to perform some validation before doing multiple update, for the reference field in list view. So for that we are trying to get the selected records details, like how the g_list.getChecked() is returning the list of the sys_ids for the ...
Assign to me button issue on incident form???
Hi All,I have an UI action created on my incident form , here the issue is whenever the user clicks on assigned to me button on incident form it is clearing the assignment group field value whatever is there and setting the assigned to value to me it...
Print query results to field
So, I am looking to get a list of all CI's associated to a user and print it into a task field. Maybe the Description field, Maybe Work Notes. I have not decided. What would be the easiest way to do that? The goal is to provide a list of mac...
How to compress large attachment files when attaching into ticket?
HI Team,Is there any option/way like compressing the attachment files, when attaching into to ticket. Please let me know if we have any such a way in service now/outside scripting?Thanks & Regards,Prasanna Kumar
Populate Glide List on Parent table with data from child table
Hello All,I have two tables, lets just call them Parent & ChildOn the parent table I have a List Field which references table_x (u_channels)On the child table I have a reference field which also references table_x (u_channel)The child table is workfl...
Resolved! onBefore Transform Script on Coalesce field
I have a transform map that has a field that I am coalescing on. When I import my data if there are no changes on a record SN will ignore that record and continue to the next record. If I have an onBefore transform script, will this run if the ta...
Report with bar chart to show all open records by the end of each month
Hi all,I'm new to ServiceNow and I need to produce a report to a group with bar chart to show all the open requests by the end of each month. The report should be for the last 6 months and it should be dynamic so that the report will show last 6 mont...
Resolved! background script update not updating more than a record or two
I'm attempting to run a background script to update some duration values on the sc_req_item table (calendar_duration and business_duration fields). Below is the query that I am trying to run. However, when I run it using background scripts, it up...
how to find the view count in service now pages
I have created recently one site under CMS, I want to find view count on the site or page in service now how I can capture view count.Could you please suggest on this asap.
