I have created a customer Survey. A very simple Likert scale survey with one question. The URL to the Survey is included in the Resolved Incident email we send to the caller inviting them to take the survey. Because a caller might have received...
This field type is a 'date/time'. When there is no value on that field, it shows '(empty)' on list view. Looks like it is coming only on list view and not on the form view. how can I remove this word?
Hello All,Hope you are doing fine. While performing E bonding Integration between two Service Now instances I encountered with an Time zone issue.Issue is the other Service Now system runs on CST time zone and uses MM/dd/yyyy hh:mm:ss format where as...
Hi All,I have the requirement that : On the incident form their is incident status code as cancelled.When the user clicks on that i want a pop up saying : " Do you want to cancel this incident " and two buttons should be their i.e., Yes or no.If user...
Hi,Is is possible to run a client script on every page? A global client script that could be run. Is it also possible to also have a global business rule ..one that does't require you to set a table?Thanks
I've created a new 'translated html' field on the Catalog Item form, similar to that of "Description", to add in some more information to my catalog items.I'd like to use this additional information in the emails that send out when the catalog item's...
Hello Community,The following shortcuts are not working for me in UI 16. I tried both Chrome & IE.However, the UI 15 shortcuts work well.Thanks
Hi All,We have uploaded data through xml files.Now we want to revert the changes.What is the best approach we can follow.Please help.Thanks,Archana Joshi.
Hi Friends!!!!I have created a workflow on Requested Item[sc_req_item] table.I have published the workflow.I had a requirement to add approval groups,for that I checked out the workflow.I added the group and published the workflow.Everything was work...
Please help me to include Jquery Datatable - //cdn.datatables.net/1.10.11/js/jquery.dataTables.min.js - How we can create a UI page using the above Jquery script - Please give me the exact steps to include this in a scoped application. Thanks in adva...
HiI would like to set one field base on the values of two other fields. Similar to when impact and urgency is selected on a incident form it sets the priority. I have 3 fields on a form A, B and C. I would like to set C based on the values set by t...
Hello, I found an article on how to re-size a reference variable in the catalog item. Here is the link https://community.servicenow.com/thread/177647Here is the code usedvar myVar = $('sys_display.' + g_form.getControl('<variable name>').id)...
I want to remove / hide all options except my own UI action from the Actions in list view table. Any one please help me to get this.. Thanks in advance
Hi All,I have a scheduled job that runs daily to issue approval reminders for outstanding requested item approvals. I now want to split this job to issue one email notification for item's under Hardware category and other for all others.The issue is ...
Hi TeamHow to create my own webservice in servicenow with custom functions ( to insert and update the incidents ).Thanks
