Hi Team,I'm trying to create database view for Request Item, SCTASK and Assessment Instance (asmt_assessment_instance), Assessment Metric (asmt_metric), Assessment Metric result (asmt_metric_result) 1. Username who gave the survey2. RITM and SCTASK N...
Hi All,I am trying to enable the functionality where group managers should be able to add/edit members via related list on group record.I followed these 2 links to build the functionality:https://servicenowguru.com/system-definition/group-managers-ma...
Hi Team,I am working on creating an on-call shift template with a weekly rotation that is intended to start every Tuesday at 11:00 AM CST.However, I am currently facing an issue while configuring the shift timings. When I set the shift start time as ...
Currently we are seeing some non-ephemeral servers also getting identified through Cloud CI lookup rule as Virtual Machine Instances.To properly separate ephemeral and non-ephemeral assets, we need some guidance from your infrastructure/cloud team on...
Hi all,I'm trying to test the template functionality on the Incident form using ATF. At the bottom of the form, there's a 3-dot button that opens a pop-up list of templates (e.g., "Incident Call Type", "Major Incident", etc.).My goal is to create one...
Below are the classes need to add, i can see these Classes are already there when checking with table.list, but when open cmdb_ci.list --->create new--->then the classes not visible(attached screensort), kindly help how to get these classes. Nutani...
I am trying to use the OOB Test Steps that ServiceNow has created as reference for the custom test steps that I am planning to run, is there any way to unhide the Script execution step in the form?EDIT: Especially for the "Server" category test steps...
Short back storyI inherited this instance, and the previous admin did a lot of blocks on items, so I am untangling it as we goWe have a Remove User request formthere is a reference field that looks at the user tablethis is not limited to those that a...
Hi,I am asked to remove the Knowledge Center. I tried. Kindly help. I went to sys_ux_app_config table and inactivated the knowledge center but no help. There is no table for sys_ux_workspace.list in our environment. When I enter workspaces, i have t...
I´m trying to trigger a playbook everytime a specific record producer creates a record on table X. Only the records from this record producer can trigger this playbook (not all of the records in this table) and no other playbook should be triggered f...
In ServiceNow Workspace (SOW), I want to populate the Subcategory field dynamically based on selected Service Offering using Script Include.The Script Include returns a list of allowed subcategories.My issue is:g_form.addOption() / removeOption() is ...
Hi, I have been tasked with creating a Password Reset function to allow users to reset their AD Password. One of the ask was to allow for DUO authentication. Using the OOB Password Reset and the OOB Authenticator options works, but the issue is the...
i am getting this error message in SPM demand and project workspace . system properties which is already set to true : glide.currency_price.use_all_fraction_digits
Hello everyone,I’m looking for honest advice from experienced professionals in the ServiceNow platform ecosystem regarding a potential career transition.My Background:I have around 4+ years of experience as a full-stack developer, working on:Frontend...
HI team, We have two ticket tables ( 1 HR and 2. payroll) requirement is to show two tables tickets into one list. Opened for is common field which is referring to user table in both tables can we use that ..?can anyone help to create data base view ...
