Hi everyone @Matthew_13 ,I am working on a custom Workspace page in UI Builder.What I am trying to achieve:I have:A Dropdown componentA Glide List componentThe dropdown contains values from a choice field (u_choice_1) in my custom table When a user ...
I have Vancouver version & all NLU plugins are enabled and when I click on NLU workbench > Models, it shows the error "Some features may not be available because the connection to NLU Service is not available. Please try again after sometime, if the ...
Hi All,Kindly help me how to fix this below ACL's'helpdesk1' user is member of 'Help Desk-DF', 'HelpDesk-DF' group members will have only snc_internal role , they should able to see incidents where Help Desk-DF(u_helpdesk_df) field is not empty.READ ...
Is there a way that i can run a business rule from a background script to modify records that were skipped on insert: (function executeRule(current, previous /*null when async*/) { var manufacturer=current.company.getValue('sys_id'); var warrant...
Hi everyone, I’m relatively new to ServiceNow and I don't really have any experience with Now Assist. Following ServiceNow’s best practices, I understand that we should not clone Now Assist data to non-production instances to avoid unnecessary consum...
I’m trying to assign a survey to a specific user group using a server-side script in ServiceNow, but I’m running into issues. Here’s what I’m doing:What I want:Only users in the group “GBS Pillar survey” should be assigned the surveyScheduled Job:var...
Hi all, Ive installed the RPA login agent and I can’t get it to log in to my machine. Are there any tricks or gotchas I should check out? I trigger the bot process and it says “logging into machine” but it eventually fails. The VM is windows 11 and...
While attempting to set up the Copilot Connector with connection type 'Microsoft Entra ID OAuth using Certificate' following the MS KB here - ServiceNow - Connectors | Microsoft Learn I am running into an issue while configuring a new App Registry in...
Use Case: There is a ServiceNow group receiving N number of incidents everyday. Team works 24/7 across 3 different shifts. Incidents are currently being assigned by the resource manager based upon the availability of team members.User Criteria- Incid...
I have an HTML variable containing the code below, but I need to insert the value of another variable into this HTML code so that when the catalog item is loaded on the portal, the value of the variable appears. Could someone help me?Replace Nome do ...
Hi, I'm trying to determine the reason for a user's Presence State change to Offline in Advanced Work Assignment on the Service Operations Workspace (SOW). Specifically, I need to know whether the user manually selected Offline as their status or if ...
I've been trying to connect with LDAPS without any luck. Our current connection to LDAP works completely fine if we use the IP address with the following format ldap://192.158.1.38:389/ After we installed the certificate I'm facing the following erro...
What is the use of Catalog home page and Catalog category home page fields on portal form
Thanks in advance for your help!I have 2 fields one takes a percentage of the base pay for an increase and the other takes a dollar amount of the increase.We want the user to be able to fill one of the fields in and the onChange script will make the ...
