How to create flow design to trigger notification in some interval

vamshi2
Tera Contributor

Hi Team 

 

 

I need to trigger notification if valid to date in kb article going to be expired in 30 days then 20 days then 1days using flow design please suggest 

1 REPLY 1

James Chun
Kilo Patron

Hi @vamshi2,

 

There is an OOB notification (KM: Article Expiry Warning) and a Scheduled Job (Notification for Article Expiry Warning) that sends a reminder prior to the expiry date.

My understanding it that it only sends it once, so you will have to tweak them a bit to meet your requirements.

 

Cheers