How to create flow design to trigger notification in some interval
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05-16-2024 11:31 AM
Hi Team
I need to trigger notification if valid to date in kb article going to be expired in 30 days then 20 days then 1days using flow design please suggest
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05-16-2024 02:20 PM
Hi @vamshi2,
There is an OOB notification (KM: Article Expiry Warning) and a Scheduled Job (Notification for Article Expiry Warning) that sends a reminder prior to the expiry date.
My understanding it that it only sends it once, so you will have to tweak them a bit to meet your requirements.
Cheers