How to create incidents/RITMS from excel file using flow designer

AnilM99
Tera Expert

Hi Team,

 

I have a new catalog item and there is a few variable

 

What do you want to create?

a) Bulk Incidents

b) Bulk RITMS

If a selected

Please upload your bulk incidents CSV file. (variable type Attachment)

if b selected

Please upload your bulk RITMS CSV file. (variable type Attachment)

*** we are providing CSV file Template in description of catalog item

We are using Flow designers.

How to create incidents or RITMS from CSV file using flow designer

 

 

Please help me on the same

Thanks,

Anil!

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @AnilM99 

 

Interesting use case. This concept is called parsing which mean, in Flow we need to map each and every heading of excel with SN table fields. Its look easy but not.

 

https://www.servicenow.com/community/incident-management-forum/how-to-parse-excel-data-using-flow-de...

 

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