We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

How to Create New ACL

instance
Tera Contributor

I need to Create ACL of Contact so when agent click on create contact button they can be able to do that. i am new to ACL i dont know how to do this .can anyone help me?

12 REPLIES 12

Mohit_Gupta
Tera Guru

Hi @instance  ,

 

Please create "create" operation ACL below:- 

Mohit_Gupta_0-1670573318205.png

 

Thanks

Mohit

What role do i need to give?

Vasantharajan N
Tera Sage

1. Elevate role to "Security Admin"

VasantharajanN_0-1670573471484.png

2. Navigate System Security > Access Control (ACL)

3. Click New

4. Select the table and add the agent role for which you are granting access.

VasantharajanN_1-1670573604163.png

5. Submit

 

Docs link about ACL  - https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/contextual-se...


Thanks & Regards,
Vasanth

Saurav11
Kilo Patron

Hello,

 

To create any new ACL first elevate your role to security admin:-

 

Saurav11_0-1670573596300.png

 

Then go to ACL and clock on create new:-

 

Saurav11_1-1670573730582.png

 

Then select the ACL with below configuration and add the roles to which you want the new button to be visible:-

 

Saurav11_2-1670573837213.png

 

Please mark my answer as correct based on Impact.