How to Create New ACL

instance
Tera Contributor

‎12-08-2022 11:57 PM

I need to Create ACL of Contact so when agent click on create contact button they can be able to do that. i am new to ACL i dont know how to do this .can anyone help me?

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9 REPLIES 9

Mohit_Gupta
Tera Guru
Tera Guru

‎12-09-2022 12:08 AM

Hi @instance  ,

 

Please create "create" operation ACL below:- 

Mohit_Gupta_0-1670573318205.png

 

Thanks

Mohit

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instance
Tera Contributor
In response to Mohit_Gupta

‎12-09-2022 12:11 AM

What role do i need to give?

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Vasantharajan N
Giga Sage
Giga Sage

‎12-09-2022 12:12 AM - edited ‎12-09-2022 12:13 AM

1. Elevate role to "Security Admin"

VasantharajanN_0-1670573471484.png

2. Navigate System Security > Access Control (ACL)

3. Click New

4. Select the table and add the agent role for which you are granting access.

VasantharajanN_1-1670573604163.png

5. Submit

 

Docs link about ACL  - https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/contextual-se...


Thanks & Regards,
Vasanth
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Saurav11
Kilo Patron
Kilo Patron

‎12-09-2022 12:17 AM

Hello,

 

To create any new ACL first elevate your role to security admin:-

 

Saurav11_0-1670573596300.png

 

Then go to ACL and clock on create new:-

 

Saurav11_1-1670573730582.png

 

Then select the ACL with below configuration and add the roles to which you want the new button to be visible:-

 

Saurav11_2-1670573837213.png

 

Please mark my answer as correct based on Impact.

 

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