How to Create New ACL

instance
Tera Contributor

I need to Create ACL of Contact so when agent click on create contact button they can be able to do that. i am new to ACL i dont know how to do this .can anyone help me?

9 REPLIES 9

Mohit_Gupta
Tera Guru
Tera Guru

Hi @instance  ,

 

Please create "create" operation ACL below:- 

Mohit_Gupta_0-1670573318205.png

 

Thanks

Mohit

What role do i need to give?

Vasantharajan N
Giga Sage
Giga Sage

1. Elevate role to "Security Admin"

VasantharajanN_0-1670573471484.png

2. Navigate System Security > Access Control (ACL)

3. Click New

4. Select the table and add the agent role for which you are granting access.

VasantharajanN_1-1670573604163.png

5. Submit

 

Docs link about ACL  - https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/contextual-se...


Thanks & Regards,
Vasanth

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

To create any new ACL first elevate your role to security admin:-

 

Saurav11_0-1670573596300.png

 

Then go to ACL and clock on create new:-

 

Saurav11_1-1670573730582.png

 

Then select the ACL with below configuration and add the roles to which you want the new button to be visible:-

 

Saurav11_2-1670573837213.png

 

Please mark my answer as correct based on Impact.