how to create new user in service now using rest API and assing admin role to him?

[thiyagarajan1]

Hi Friends,

I want to create a new user in service now by using REST API with the specified user role to the user.

my input is given below,

{"user_name":"maheswar","first_name":"Shiv","last_name":"Maheswar","title":"Administrative Assistant","department":"Development","user_password":"mypassword","active":"true","email":"abc@gmail.com","mobile_phone":"958747845",

"roles":"rest_service,web_service_admin,admin"}

the user is created but no userrole assign to him

is my input assignment is wrong - "roles":"rest_service,web_service_admin,admin" ?

please any help me on this.

Regards,

Thiyagu

[sach1 · Accepted solution]

Hi Thiyagarajan,

User records are present in 'sys_user' table, I assume your rest wsdl is pointing to this table.

A separate table "sys_user_has_role" has the records for roles associated to any user.

While creating the user using REST API you will also have to create record in "sys_user_has_role" table for that user with the desired role. Hope this helps.

[thiyagarajan1]

Hi

yes, add user rest wsdl is pointing to this table sys_user.

Can you give me the add role to that user API code sample for sys_user_has_role?

Regards,

Thiyagu

[sach1]

post your current API script

[thiyagarajan1]

Hi Friends,

Thanks for your suggestions,

Now im able to create user and roles for the user successfully

but i could not login with the newly created user in service now web portal

if logged-in as admin and edit the newly created user and click update without change anything.

now able to login using that user.

can you help on this?

[dougoutigi]

Hello Thiyagarajan,

I want to create User and assigne him a role using REST API, can you help me please?

Thanks