how to create new user in service now using rest API and assing admin role to him?

thiyagarajan1 · ‎04-12-2016

Hi Friends,

I want to create a new user in service now by using REST API with the specified user role to the user.

my input is given below,

{"user_name":"maheswar","first_name":"Shiv","last_name":"Maheswar","title":"Administrative Assistant","department":"Development","user_password":"mypassword","active":"true","email":"abc@gmail.com","mobile_phone":"958747845",

"roles":"rest_service,web_service_admin,admin"}

the user is created but no userrole assign to him

is my input assignment is wrong - "roles":"rest_service,web_service_admin,admin" ?

please any help me on this.

Regards,

Thiyagu

sach1 · ‎04-12-2016

Hi Thiyagarajan,

User records are present in 'sys_user' table, I assume your rest wsdl is pointing to this table.

A separate table "sys_user_has_role" has the records for roles associated to any user.

While creating the user using REST API you will also have to create record in "sys_user_has_role" table for that user with the desired role. Hope this helps.

View solution in original post

Deepak16 · ‎09-11-2019

Has anybody find the solution for this.

I am also facing the same issue.

I was able to create the user using the Table API but not able to login with the created user.

Do i need to use any other API to create the user?

Aalekh Neema · ‎07-09-2020

?sysparm_input_display_value=true Add this to your API to encrypt your password.

mstancheva · ‎03-15-2017

I have managed to create user and assign admin role to him fom REST API Explorer. But when I try to get some data from a map from REST API I get unauthorized.

Anyone that knows what my problem may be?

Regards,

Mihaela

Gowri2 · ‎11-20-2019

In my developer instance, I am able to create a user with this api /api/now/v2/table/sys_user. But i couldnt login to the servicenow portal using this user. Any idea why this is happening?