How to create other ritm with different wf
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‎08-10-2024 02:10 AM
i have a ritm once it is closed other ritm with different wf needs to insert then after completing this ritm request should close, please suggest

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‎08-11-2024 04:49 AM
I'm sure it's doable in workflow only also. But I will not suggest because:
Workflow is considered legacy, so you should really begin to move away from further developing on Workflows. Manage things that already is a Workflow, but don't develop new things with it.
As for the script goes; after you created the Subflow that does the actions you want, and published it, there is a menu option available to extract code to start the SubFlow from a script.
Copy and paste that script into a Workflow script action.
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‎08-11-2024 11:32 PM
ok, then please elaborate subflow steps I am new to that can I help me to design it

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‎08-12-2024 01:35 AM
Not sure what you mean by "subflow steps". as it is a single action needed to add the Submit Catalog Item Request.
Or did you mean steps to create a Subflow entirely?
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‎08-12-2024 12:13 AM
Hi @Deepthi13
Below posts could be helpful to call another workflow from a workflow :
Thanks and Regards
Amit Verma
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‎08-12-2024 12:33 AM
Hi amit, this is creating another catalog task but on same RITM, I want altogether different RITM under same req, one
ritm2 also close then request should close.
Can u please see this link and suggest will this works to my requirment
https://www.google.com/search?q=how+to+call+servicencatalog+api+in+servicenow&rlz=1C1GCEB_enIN1031IN...