How to create parent and child link for custom application

Brahmi Pandla
Tera Guru

HI

 

I have a requirement  link same table parent and child for example we  have OOB  for incident and child incidents

 

I need to create same way for custom table  could you please help on this  step by step

 

if any script is required please provide script

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Brahmi Pandla 

incident and child incidents are not parent child

On incident form you show child incidents using related list/relationships

What's your actual business requirement?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

My requirement is how incident  and child incidents works

 

If state is change for incident same state need to update child incident automatically

@Brahmi Pandla 

there is already 1 OOB business rule to sync state from parent to child

Is that BR not active in your instance?

AnkurBawiskar_0-1685613509263.png

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Brahmi Pandla 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader