How to create parent and child link for custom application
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06-01-2023 01:52 AM
HI
I have a requirement link same table parent and child for example we have OOB for incident and child incidents
I need to create same way for custom table could you please help on this step by step
if any script is required please provide script
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06-01-2023 02:01 AM
incident and child incidents are not parent child
On incident form you show child incidents using related list/relationships
What's your actual business requirement?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-01-2023 02:12 AM
My requirement is how incident and child incidents works
If state is change for incident same state need to update child incident automatically
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06-01-2023 02:58 AM
there is already 1 OOB business rule to sync state from parent to child
Is that BR not active in your instance?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-23-2025 01:59 AM
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader