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06-06-2024 04:26 AM
Hi all,
I have a reuirement of creating a dashboard that will contain a report which will show the volume of creation of KA
In simple words, we have to configure report to get how many KA are being created over time lets say one month/1 year etc
I have basic idea of adding filter as created before 1 year likewise and group by count
but I want any alternatives to know if present
Appreciating the response in advance
Solved! Go to Solution.
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06-06-2024 04:33 AM
Hi @Gaurav Vaze
You can create report on knowledge table and type = single score
In condition put the time period and once report saved, add to dashboard.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-06-2024 04:54 AM
Reverse the dates
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-06-2024 04:33 AM
Hi @Gaurav Vaze
You can create report on knowledge table and type = single score
In condition put the time period and once report saved, add to dashboard.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-06-2024 04:40 AM
Appreciated the response
it worked
However when i use 'between' then report shows nothing (as I wan to get the report between some time frame)
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06-06-2024 04:43 AM
Hi @Gaurav Vaze
Good to know my knowledge helped you. Dont forgot to mark it helpful.
For between
Create a new report and in condition operation use between and put the dates / day/ week.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-06-2024 04:47 AM
I know the use of between, but its not giving any data refer the following SS