How to create report that will give information of how many articles (KA)are being created over time

Gaurav Vaze
Kilo Sage

Hi all,
I have a reuirement of creating a dashboard that will contain a report which will show the volume of creation of KA 
In simple words, we have to configure report to get how many KA are being created over time lets say one month/1 year etc
I have basic idea of adding filter as created before 1 year likewise and group by count
but I want any alternatives to know if present
Appreciating  the response in advance

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Gaurav Vaze 

 

You can create report on knowledge table and type = single score

 

In condition put the time period and once report saved, add to dashboard.

 

AGLearnNGrow_0-1717673562712.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Reverse the dates

 

AGLearnNGrow_0-1717674857843.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Gaurav Vaze 

 

You can create report on knowledge table and type = single score

 

In condition put the time period and once report saved, add to dashboard.

 

AGLearnNGrow_0-1717673562712.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Appreciated the response
it worked
However when i use 'between' then report shows nothing (as I wan to get the report between some time frame)

Hi @Gaurav Vaze 

 

Good to know my knowledge helped you.  Dont forgot to mark it helpful. 

 

For between

 

AGLearnNGrow_0-1717674147912.png

 

 

Create a new report and in condition operation use between and put the dates / day/ week. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

I know the use of between, but its not giving any data refer the following SS

GauravVaze_0-1717674416230.png