How to create REQ and multiple RITM by importing Excel data in Service Catalog

[__ __216]

For service catalogs, generally one REQ and one RITM are created after ordering from the order form. We would like to be able to import Excel data with multiple work details and create one REQ and multiple work RITMs. The specific work content is an image of performing the work of changing passwords for multiple servers with one order.

If anyone knows how to customize the above, please let me know.

[Saurav11 · Accepted solution]

Hello,

You can refer to the below article on hw to read data via excel:-

https://www.servicenow.com/community/developer-articles/reading-attachment-contents-copying-attachme...

Below is how you can raise a Request through script:-

https://www.servicenow.com/community/developer-forum/how-to-submit-a-catalog-item-from-script/m-p/17...

Please mark my answer as correct based on Impact.

[Saurav11]

Hello,

If my answer helped you can you also mark it as correct.

Thanks.

[__ __216]

Saurav 11

Thank you for your response.

We would like to confirm your content, and if any additional questions are available, you will be asked to ask questions again.

Thank you.

[scjkal485]

Its pretty lengthy process but you can visit here on the suggested articles because they guided in details about how you can fix this type of issues I hope it will help you.