How to customize the fields shown in the “i” (information) icon popup for a reference field?
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Thursday
Hi everyone,
I’ve created a catalog item that includes a reference field pointing to the sys_user table. When I click the “i” (information) icon next to the reference field, it currently shows all the fields from the sys_user table (the default view).
I would like to show only 4–5 specific fields in that popup instead of all fields.
Can someone please guide me on how to configure or customize which fields are displayed when clicking the “i” icon for a reference field in a catalog item form?
Thanks in advance!
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Thursday
it should work fine for portal as well
share your screenshots
did you check the other link I shared?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
