How to customize the filters that appears for Available relationships CMDB

Med99
Tera Contributor

‎03-26-2025 09:21 AM - edited ‎03-26-2025 09:23 AM

Suggested relationship.png

Is there a way to remove this condition in available relationship " Class is a Service" knowing that there is no suggested relationship where Base Class = =Application Service and Dependent class = Service. Thank you

0 Helpfuls
  • 267 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-26-2025 09:43 AM

Hi @Med99 

I'm not entirely sure, but I believe these relationship lists come from the CI Class Manager under Class → Relationship. I doubt we can remove them manually just by clicking the 'X' sign. Please check in the CI Class Manager first; otherwise, I don't think there's a way. If you're still unsure, consider logging a Now Support case and sharing their feedback.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Pratiksha
Mega Sage
Mega Sage

‎03-26-2025 09:55 AM

Can you explain more what you are trying to achieve? 

0 Helpfuls