How to customize the filters that appears for Available relationships CMDB

Med99
Tera Contributor

‎03-26-2025 09:21 AM - edited ‎03-26-2025 09:23 AM

Suggested relationship.png

Is there a way to remove this condition in available relationship " Class is a Service" knowing that there is no suggested relationship where Base Class = =Application Service and Dependent class = Service. Thank you

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Dr Atul G- LNG
Tera Patron

‎03-26-2025 09:43 AM

Hi @Med99 

I'm not entirely sure, but I believe these relationship lists come from the CI Class Manager under Class → Relationship. I doubt we can remove them manually just by clicking the 'X' sign. Please check in the CI Class Manager first; otherwise, I don't think there's a way. If you're still unsure, consider logging a Now Support case and sharing their feedback.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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Pratiksha
Mega Sage

‎03-26-2025 09:55 AM

Can you explain more what you are trying to achieve? 

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