how to define group working hours

[Bhargava4]

we have some groups, we need to define the group working hours, where we can define?

example: x group working hours Monday   to Friday 8:00 AM to 5:00 PM

                              y group working hours Monday to Friday 7:00 AM to 7:00 PM

this is for SLA AND OLA, how we can define and where?

Plese, share the best solution for that ......

[vab_13]

Change it there in user table

And once saved - updated timezone will start appearing in all other timezone fields

Vab

[Bhargava4]

i need one more help, how we set OLA start condition based on task name or number