How to Delete empty Categories in Fuji Knowledge Base

[dp11]

Hi,

I had created some categories in the version 3 knowledge base (Fuji release). I want to delete a few of these but Fuji doesn't let me delete them. All I can do is set their active state to False. They don't contain any subcategories or articles. So why can't I delete them?

Thanks,

Debashree

[Kirsten3]

This link no longer works 

[Rohant Joshi2 · Accepted solution]

Hi Debashree,

I had same issue and was able to figure out the reason for it. Hope this will be useful for other who are referring to this thread.

To delete category from kb_category table there are certain conditions needs to be met. Admin also has to satisfy the condition as there is no "Admin Override" checkbox checked on the ACL.

        1. You should be manager/owner of the knowledge base.

        2. The category should be the last child category and none of the article should be using that category.

Please mark this as correct, if this helps you.

Thanks

Rohant Joshi