How to detect if user has a certain role on the Catalog Item?

mattmg · ‎02-12-2025

Hey,

I have a requested by field on the form (refferenced to sys_user table), which based on it's default value detect user (javascript&colon;gs.getUserID()) - that works fine.

Now I would like to create another field

'Does user has a 'itil' role?', how on the Catalog Item/Record producer can query for this and push the outcome to that new field?

TIA

Matt

Ankur Bawiskar · ‎02-13-2025

@mattmg

try to use onLoad catalog client script

Ensure you perform testing by logging in and not impersonating

function onLoad() {
    if (g_user.hasRole('itil'))
        g_form.setValue('variable', 'Yes');
    else
        g_form.setValue('variable', 'No');
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

mattmg · ‎02-13-2025

so it is from currently logged, however I have variable 'created_by' that detects user based on default value - javascript&colon;gs.getUserID()

Ankur Bawiskar · ‎02-12-2025

@mattmg

Please use the approach shared by @Tai Vu

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader