How to Develop "ADD" button under related records for SOW

Pradeep Thipani
Mega Sage

‎02-06-2024 12:46 AM

Open Service operation workspace -> Open any problem Record-> Go to Problem Task related record tab.

 

Requirement: Add button should available, when click on add button it should bringup problem Task records and after hitting add record should get attached to problem task related record.

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Regards,
Pradeep
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Pradeep Thipani
Mega Sage

‎02-06-2024 02:31 AM

Hi Atul,

 

I'm sharing the configuration below.

 

Pradeep610_0-1707215266701.png

 

Pradeep610_1-1707215314738.png

 

I'm not sure what changes need to be done under payload script.

Does any ACLs will effect to attach records to that particular records records ?

 

Thanks in advance!

 

Thanks & Regards,

Pradeep

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep
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