How to Disable "Duplicate Dashboard" Action form custom workspace

shivaadapa
Tera Expert

Hello Team,

We are using Next exp custom workspace.. we dont want user to visible duplicate action on header as shown in below image
Is there any configuration to hide/Disable it?

Thanks in advance

shivaadapa_0-1742818408391.png

 

11 REPLIES 11

@shivaadapa 

you have disabled sharing but that itil role user has still access to share and hence that user is able to duplicate.

you cannot disable that

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar  no i haven't disabled it just i am showing what are the options i have.

@shivaadapa 

You cannot hide that Duplicate button

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@shivaadapa 

check this

"Duplicate Dashboard" context menu option on Dashboards 

also check this

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0695882 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @shivaadapa 

 

https://www.servicenow.com/community/developer-forum/duplicate-dashboard/m-p/2726331

 

You can check similar steps:

 

https://www.servicenow.com/community/developer-forum/how-to-hide-options-on-par-dashboard/td-p/31246...

 

To hide the "Duplicate" option on a ServiceNow dashboard, navigate to the dashboard, access the widget configuration, adjust permissions within the widget settings to hide the "Duplicate" option for the desired roles, and then save and publish the dashboard. 
 
Here's a more detailed breakdown:
 
 
1. Navigate to the Dashboard:
  • Open the dashboard where you want to hide the "Duplicate" option.
  • Click on the context menu (usually represented by three dots or a hamburger icon) on the dashboard.
  • Select "Edit" to enter the dashboard editing mode. 
     
 
2. Modify the Widget Settings:
  • Locate the widget that contains the "Duplicate" option.
  • Click on the gear icon or edit icon on the widget to open its settings. 
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