How to disable Servicenow Group Notifications?

VIKAS45
Tera Guru
How to disable Servicenow Notifications for Group ?
4 REPLIES 4

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hi @VIKAS45 

Simply remove the group from who to send in Notifications.

If you want to disable for all notifications, you can try this method.

Screenshot_20230628_163223_Chrome.jpg

 

Please mark the response as helpful and correct if it helped!!

Regards,

Ravi Chandra

VIKAS45
Tera Guru

Hi Ravi,

 

Please let me know the path for who to send in Notifications?

Hi @VIKAS45 

I meant who will receive. It'll be available in the Notification record.

you should know all the Notifications specific group receives, and remove the groups from those Notifications.

If the group doesn't want Notifications at all, then you should follow the method Sumit mentioned below (from the snapshot I have provided)

 

images (1).png

 

please hit thumb up below and mark the answer as correct if it helped!! It might help other community members to find the correct solution.

Regards,

Ravi Chandra.

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hi @VIKAS45 

Any feedback for my reply?

 

Regards,

Ravi Chandra.