How to display Approvals from newest to oldest on ESC portal?

Tejaswi Gundu
Tera Contributor

Hi,

 

I'm having a requirement where client wants to display approvals in ascending order i.e. from newest to oldest on ESC Portal. Currently it is showing in Descending order from oldest to newest.

 

When user wants to check the new approvals, he/she needs to go through all the approvals. So, he wants to display them in Ascending Order.

 

TejaswiGundu_0-1711448654184.png

 

Please share your ideas to achieve the requirement.

 

Thanks in advance,

Tejaswi G

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Tejaswi Gundu 

 

You can check under to - do configuration

 

AGLearnNGrow_0-1711449369267.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Dr Atul G- LNG 

 

Thank you for the information you mentioned. I didn't see any relevant information which is used for displaying them in ascending order.

 

If you have any idea please guide me.

Hi @Tejaswi Gundu 

 

Sorry, i think this is not possible then or we need to see the widget and do the sorting there. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

HI @Tejaswi Gundu 

 

https://www.servicenow.com/community/developer-forum/i-want-to-sort-my-task-widget-open-approvals-in...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************