How to display "Post" button of 'Additional comments' in a new section of the case form.

s_s
Giga Contributor

Hello.

I created new section for additional comments in case form since I would like to separate 'work notes' and 'additional comments',but

The 'Post' button isn't displayed in a new section as below.

find_real_file.png

I’d appreciate it if you could answer.

1 ACCEPTED SOLUTION

Hey,

I think you have to add "Worknotes & Additional Comments" in one section only.

Thanks

View solution in original post

7 REPLIES 7

Hey,

I think you have to add "Worknotes & Additional Comments" in one section only.

Thanks

sivaraman
Tera Contributor

To make the post button visible you have to add the activities(filtered) under the work notes and additional comments in the form layout in same section.

And make sure the activities (filtered) formatter is added beneath the additional comments under a same section.

This did not work  for me.