How to do NETSKOPE Integration with ServiceNow

nameisnani
Mega Sage

‎06-25-2023 10:31 PM

Hi ServiceNow Champs ,

 

How to integrate ServiceNow with Netskope , can anyone please provide the steps with Snips and any Documents .

 

Thanks in advance .  

0 Helpfuls
  • 1,525 Views
1 REPLY 1

SinghBalwant
Kilo Guru

‎06-25-2023 11:49 PM

Netskope integration with ServiceNow can be done in a few steps:

  1. Install the Netskope adapter for ServiceNow. This adapter provides a secure and efficient way to connect Netskope and ServiceNow.
  2. Configure the Netskope adapter. This includes specifying the Netskope URL, API key, and other settings.
  3. Create a ServiceNow integration object. This object defines the relationship between Netskope and ServiceNow.
  4. Create ServiceNow incident and change management tasks. These tasks can be used to automate the remediation of security incidents and changes.
  5. Configure Netskope policies to enforce security controls. These policies can be used to restrict access to sensitive data and prevent unauthorized activity.

Here are some additional details about each step:

  • Installing the Netskope adapter for ServiceNow: The Netskope adapter for ServiceNow can be downloaded from the Netskope website. Once the adapter is downloaded, it can be installed on a ServiceNow server.
  • Configuring the Netskope adapter: The Netskope adapter must be configured with the Netskope URL, API key, and other settings. These settings can be found in the Netskope documentation.
  • Creating a ServiceNow integration object: The ServiceNow integration object defines the relationship between Netskope and ServiceNow. This object includes the Netskope adapter configuration, as well as other settings such as the ServiceNow incident and change management tasks.
  • Creating ServiceNow incident and change management tasks: The ServiceNow incident and change management tasks can be used to automate the remediation of security incidents and changes. These tasks can be created using the ServiceNow API or the ServiceNow UI.
  • Configuring Netskope policies to enforce security controls: Netskope policies can be used to restrict access to sensitive data and prevent unauthorized activity. These policies can be configured using the Netskope UI or the Netskope API.

For more detailed instructions on how to integrate Netskope with ServiceNow, please refer to the Netskope documentation.

Here are some additional resources that you may find helpful: