On the Problem form I have added a field called Related Incident Count. I need to populate this field with the number incidents that are related to the problem for all open problems. This way the field can be a column included in a report that can ...
I have 2 columns (both string fields): u_test & u_return_test. I have values in u_test that are like the following "abc > test123 > dce", "abc > test456 > dce" (there are about 12 different "testXXX" values) The middle part of these string values are...
I have a requirement to add a button on custom widget, to export the current record as PDF. This is on custom service portal application. Please help.
Hello there, Working with the Web Developer in integrating our ServiceNow platform with there WebApp. As part of the development, we need a batch job that would query a list of records from the ServiceNow table and update curtains values in there W...
Hi all, After the upgrade to Orlando, a calendar widget with embedded modals just lost functionality. The Date/time fields wich were auto-populated now cannot be filled anymore. The browser console shows a log message with the following text: jQuery....
Hi,How can i fetch the schema of the particular table in serviceNow.Can any one help.Thanks.
Hi looking for some assistance please - Is this possible?: I have a Cat Item with 2x fields on it 1) Assets - List Collector variable - Referencing alm_asset2) Description - Multi Line variable I have created the following Script Include: On the C...
Hi, We have a custom status called "Awaiting User Acceptance"(AUA). If we change the state from any other state to AUA in incident form, and save the changes, then this incident should be automatically resolved after 24hrs. For that, we created a sch...
Hi, I want to set an assignment group by a variables in the record producer. This option will increase in the future. Can these be achieved with assignment rule lookup? Or do you create a custom table and make a mapping table to handle it? Can it b...
I need to group the catalog form fields into tabs. Here is the example image:When I click on tab 2, it looks like the fields for tab 2.When I click on tab 1, it looks like fields for tab 1... I found the same questions 4 years ago, but there was no...
I am trying to create an array from a Script Includes, and pass it along to a Catalog Client script, and I am having problems. I was trying to follow along here: https://community.servicenow.com/community?id=community_question&sys_id=9274e477dbb2d70...
What's the backup process before Upgrade? - Do I have to request it? - Is it done automatically? - When it's created? i.e. just before the upgrade - How I request a rollback in case something goes wrong?
I've created a new scoped app with some SLA definitions of of the custom table I extended off Task. None of those Definitions are triggering. When I try to run the SLA Validation UI Action I see this error message: java.lang.NullPointerException In ...
Hello! I've created a custom theme for the Service Portal based on my company's colors, and so far I've got everything looking the way I want except for the search bar highlight color and the comments like/reply buttons. Does anyone know where thes...
I am trying to import some records into cmdb_ci table. My excel sheet does have a column Class=Computer. But in transform map, when I do an Auto mapping.. I could not find the sys_class_name field in my target table. So, in the run script block, I ...
