Been looking at this little project for this afternoonIf a user is internal or a process user, they simply get a link to the attachmentIf the user is a contact we ebond via email with we are looking to send them the attachment in the notification I ...
Hi guys, Thought this would be relatively simple but I can't see where to to change this. Basically we have had a fair few folks ask if it is possible to change the default operator when using the 'Go to' search function from a '>=' operator to a 'c...
When I use a record producer and use the applyTemplate function on the current GlideRecord object I end up with two records with the same task number. The Record Producer has a template field, but the template I am using varies depending upon the opt...
Hey all, I would like to grant global text search to a non-process user, however, the only role in the system (Dublin) is text_search_admin. This also grants the user the ability to edit the search groups, not good. Is there a default system role...
HI,We have different domain separation, at field level like choice list field the domain concept works, but we are facing issues for ACL's, Example An ACL written on a field in one particular domain "ABC" acts on other domains like "XYZ", "123" as we...
I have created a new Record Producer, and am trying to use the resulting record in a workflow that's triggered from that table. I've gotten to the point where I can retrieve the field values (ie, the answers to the questions in the RP), but I haven...
Hello,I have a requirement to call Script Include from UI Script as belowFrom UI Script : 1) Finding an event as load of List layout as below if(String(document.location).indexOf('core_company_list.do) > -1&& String(document.location).indexO...
We have fields in the database defined as Date/Time … is it possible to have the data shown on the screen with only date?It's because we get a date from supplier as e.g. "20-09-2014" which mean that the supplier will deliver on this day ("20-09-2014 ...
I am working with system UI pages and looking for the solution to include reference of stylesheet file in UI page itself so that instead of defining styles with html tags I can use CSS slandered way of using css class.I have created stylesheet file c...
I'm experimenting with using the Quick Message for special announcement templates. ServiceNow seems to be overriding the HTML format of my quick messages, and every message manually typed and sent from the email client with line breaks <br>. For e...
In our change process we have an Impact field that is used in many processes since it is on the task table.Our requirements for the Impact field was to not have a -- None -- option, but in recent days we needed the impact on change to contain a -- No...
Is is possible call a specific system properties category and then loop through the system properties to add an array list?
I have a notification on the Configuration item table that will trigger on a new record. When I create a new record on a child table it doesn't fire the notification. If I change the table on the notification to the child table the notification will ...
I have a content block and I'm used to using hyperlinks to call functions in my client script from a UI page like so <a href="#" onClick="testFunction">Click Here</a> however in a content block I no longer have access to the client script, and simp...
Hi! I need to let a role, other than administrator, see all users, both active and inactive. I've tried to set up ACL's "sys_user. - read" and "sys_user.* - read" for the role but it won't work.I've also searched Business Rules, Client Script and Sc...