I have a UI macro where I would like to grab the Form's SysId and use it in some server side logic within the <g:evaluate> tag of the UI Macro If I can get the sysId of the record, then I can grab the actual GlideRecord on the server side so that I c...
I am currently trying to create a custom form section that can be added to all of my configuration items, which can be defined as an item in any table that extends the cmdb_ci table. I was able to add the 6 custom fields that I needed into the Base...
I've seen that many people have been asking how to set to read only all the variables within the variable editor of an incident or any other task.The solution is to modify (or create) the Formatter that shows the variable editor, for instance "Incide...
Guys,I would like to understand how can we track the manual efforts (put by Assignment/Resolver groups) over an incident? I am aware of the "Time Worked" (OOB) field which is available on the incident form and it is auto calculated when ever the user...
Hi All,I want to migrate Data from one Domain seperated instance to Another Domain seperated instance.What approch should we follow ? Is there any wiki links or documents there ?What precautions should i take in order to avoid problem while data move...
Hello experts,How can we change the color of text in the field?I tried var myVar = $('sys_display.' + g_form.getControl('cmdb_ci').id);myVar.style.setStyle({color: "white"});but this do not works.!Thanks in advance
When using a calendar that is created as a report, is there a way to default the Highlight based on field. Currently the default is --None--. I'm attaching a screen print to show the field I'm referring to. I want it to default to CategoryJerry
Hi Team. I'm working with the Email [sys_email] and the Incident tables. I need to display the email address that appears in the sys_email.user field in a custom reference field that I created in the Incident table. This custom field only displays w...
Here's my scenario: I'm trying to create a record producer that has some fields and variables that the user has to input. Also, the user should be shown some attachments pertaining to that form. Think of this as a scenario where I'm trying to apply f...
Looking for help with the following background script. Query sys_user table where company record is not empty. Then, query core_company table and update the associated user company record notes field with "active". var grUser = new GlideRecord("sy...
How can i import the test data from excel spreadsheet in to a testcase while using ATF feature. Do we have any approach on how to import the test data from excel sheet into a test cases in ATF? Please do reply if anyone know about this question. Than...
How can I add the logged on username to the Homepage Search in the service portal. I'm looking everywhere and don't see how to accomplish this. Any help would be appreciated. Thanks
Hello Team, Example : I have raised the ticket based on category & sub category priority & Assignment group is been auto populate. After submitting new request the state will be in new till I move it to in progress. Here I have created widget as you ...
Hello, I recently updated a reference field (field A) via fix script to pick a value from some other field (field B) on the same form and regex it out and populate it. The issue here is, the value on the field A that was supposed to populate the info...
Hello Team, I need help how to set correct ci for contracts. Please help me with the steps. Thanks, Chaitanya
