I'm doing a bulk asset upload by using the simple Excel import functionality (read: not using any transform maps), with different types of assets (laptops, computers, cellphones, monitors, etc). All Model categories are in place, so the correct CIs w...
Hi, SNOW received reply email and matched watermark and inbound action condition but still target and target table is empty. We received one more reply from other user to the same case got appended and target is updated which is having same watermark...
I am developing a workflow that uses an "If" statement block with multiple conditions; each condition represents a checkbox variable, and the "checked" condition should return true, thus firing off its respective workflow. Unfortunately, I am having ...
Hi All, In a UI action on the sc_task table I am calling the following script to create a standard change: createChange: function(template, templateID) { var dates = this.calculateDates(); var createChng = new GlideRecord('change_req...
can any one suggest Display a loading icon until the page loads completely and how find where loading images will store.
Hi, Getting below error while Upgrade clone instance from NY to Paris master. Error: java.sql.BatchUpdateException: Duplicate entry 'cmdb_ci_business_app' for key 'h549041925_category_unique_i' What exactly the error is saying? How can we find in whi...
Hi Team, First of all, Please note that I am trying to understand how servicenow works and NOT asking for a workaround i.e. merging 2 of the script or adding a order. I have a peculiar case where for some reasons two onsubmit client scripts on serv...
Hi Team,Servicenow Versions,AspenBerlinCalgaryDublinEureka@FujiGenevaHelsinkiIstanbulJakartaKingstonL --? what is the name of the next version
Hi All, Please help me with JSON parsing. Below is the response body: I am Parsing the response through Flow designer script, and i am able to parse and fetch the "name" value in the above response. But I am unable to parse the underlined text (hre...
Good morning everyone, I need some guidance on creating a form in the portal (where would I go to create the form?). Basically, I want customers to go to the portal and fill out a form with five or six questions and hit the submit button. Once they h...
What command or module will display the authorized KB article approvers?
Hi All,I am using the data table widget and I need to make certain that the user is unable to traverse other records of the table by changing the filter. I know that the filter could be hidden by css but it could be easily changed by the user. Is the...
I was just looking around to find a solution for making onSubmit client validation work for Service Portal, and found the below solution, which worked perfectly. https://hi.service-now.com/kb_view.do?sysparm_article=KB0783579 _____________________...
Hi all, I don't understand why the bootstrap grid does not work within a widget. Regardless of what I specify in the column width (like col-md-6 or col-lg-4) all columns have a 100% width (12)...other bootstrap components like panels work well, but i...
I have to create an additional approval if level is division and name is Central data. In my catalog item I have a variable called ‘Type’ referenced to ‘alm_hardware’ table I have to query the record selected in Type and check if level is division or...
