how to do variable editor read only

[keerthilatha]

I have a requirement to make the variables under Variable Editor Read-Only once an INTAKE is generated (from a submission of a Service Catalog).

function onLoad() {

var template = g_form.getValue('u_template');

if (template != "28c64a0837f1cf00548b53b543990efd"){

var sections = g_form.getSections();

sections[2].style.display = 'none';

sections[2].style.display = 'none';

//To do variable editor read only

$(variable_map).select("item").each(function (elmt){

alert('hi');

try {

alert('qname453467568');

g_form.setDisabled('variables.' + elmt.getAttribute('qname'),true);

alert('qname');

} catch (err) {

}

});

//

}

}

[Aakash Shah4]

Check this link

make variable editor read only on ritm form

[keerthilatha]

Hi Aakash, i have checked the link script and edited my code, but still it is not working please see my code if i m=need to change any thing here.

function onLoad() {

var template = g_form.getValue('u_template');

if (template != "28c64a0837f1cf00548b53b543990efd"){

var sections = g_form.getSections();

sections[2].style.display = 'none';

sections[2].style.display = 'none';

//To do variable editor read only

try{

          //Get the 'Variables' section

          var ve = $('variable_map').up('table');

          //Disable all elements within with a class of 'cat_item_option'

          ve.select('.cat_item_option', '.slushselectmtm', '.questionsetreference').each(function(elmt){

                elmt.disabled = true;

          });

          //Remove any reference or calendar icons

          ve.select('img[src*=reference_list.gifx]', 'img[src*=small_calendar.gifx]').each(function(img){

                img.hide();

          });

          //Hide list collector icons

          ve.select('img[src*=arrow]').each(function(img){

                img.up('table').hide();

          });

    }

    catch(e){}

//

}

}

[avinash kumar]

Hi,

The simplest way to do so in OOTB is to write a onLoad client script on Requested Item table with below line:

g_form.setVariablesReadOnly(true);

Please note that this does not work in Service Portal. If you also want to make this read only in service Portal, please let me know.

Else, service now will come with the support for it in Future Version as promised.

Regards,

Avinash

Please mark this as correct if it works.

[keerthilatha]

Hi Avinash,

This is on Intake(ticket) table. Yes, i want to do om serviceportal also