How to dot walk in Business rule

[shaik_irfan]

Hello Everyone,

I want to populate a field name which is present on u_bsa table.

On u_bsa table i field named as Req for which was dot walk by sc_req_item table, i want to display that Req for field name for which i written a script like below

i am getting a display value as undefined

var ritm = new GlideRecord('u_bsa');

if(ritm.get(current.sysapproval)){

var req_for = ritm.u_requested_for.name;   //Output i am getting is undefined

var ge = ritm.u_requested_item.number; // I am getting correct output here

gs.addInfoMessage(req_for);

gs.addInfoMessage(ge);

[Suseela Peddise]

Hi Irfan,

Try getDisplayValue()

var req_for = ritm.u_requested_for.getDisplayValue();

Hope this might be helpful.

Please like or mark correct based on the impact of the response.

[shaik_irfan]

I tried Suseela but it didnt populated

[Chuck Tomasi]

What table is the BR running on? Can you include some screenshots of the BR so I have a better idea of what you are trying to accomplish and what you have done so far? Thank you.

[shaik_irfan]

Chuck,

I am writing script on Notification Scripting:

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,

              /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,

              /* Optional GlideRecord */ event) {

                // Add your code here

var ritm = new GlideRecord('u_bsa');

if(ritm.get(current.sysapproval)){

var req_for = ritm.u_requested_for.name;

var ge = ritm.u_requested_item.number;

gs.addInfoMessage(req_for);

gs.addInfoMessage(ge);

template.print(""+ritm.u_requested_for.name);

//template.print(req_for);

}

})(current, template, email, email_action, event);