How to dot walk with script include returned value on GlideAJAX client script

[Johny1]

Hello folks,

I want to dot walk with the answer on client script.

Eg: answer.support_group

Script Include:

_getCIRelationship: function(ciSysId) {
		var cmdbRelCi = new GlideRecord('cmdb_rel_ci');
	        cmdbRelCi.addQuery('child',ciSysId);
		cmdbRelCi.addEncodedQuery('parent.ref_service_offering.service_classification=Supplier Offering');
		cmdbRelCi.query();
		if(cmdbRelCi.next()){
			if(cmdbRelCi.parent.sys_class_name == 'service_offering') {
				return cmdbRelCi.getValue('parent');

Client Script:

var cI = g_form.getValue('cmdb_ci'); 
	var ga = new GlideAjax('SupplierOfferingFinder');
	ga.addParam('sysparm_name', 'getSupplierOfferingForCI');
	ga.addParam('sysparm_ci_sys_id', cI);  
	ga.getXML(setSupplierOffering);
	
	function setSupplierOffering(response) {
		var answer = response.responseXML.documentElement.getAttribute('answer');
		
	 g_form.setValue('u_supplier_offering',answer);
g_form.setValue('assignment_group',answer.support_group); // this statement not working
		
	}

Thank you

[Johny1]

Thank you David. This worked. 

If the CI is blank can we make the two fields blank with the same script?

[DScroggins]

Yes if the returned object is blank you can clear the field values in the Client Script like so:

var cI = g_form.getValue('cmdb_ci');
var ga = new GlideAjax('SupplierOfferingFinder');
ga.addParam('sysparm_name', 'getSupplierOfferingForCI');
ga.addParam('sysparm_ci_sys_id', cI);
ga.getXMLAnswer(setSupplierOffering);

function setSupplierOffering(response) {
    var answer = JSON.parse(response);
    var populated = false;
    for (var prop in answer) {
        if (response.hasOwnProperty(prop)) {
            populated = true;
        }
    }

    if (populated) {
        g_form.setValue('u_supplier_offering', answer.parent);
        g_form.setValue('assignment_group', answer.support_group);
    } else {

        g_form.clearValue('u_supplier_offering');
        g_form.clearValue('assignment_group');

    }
}

[Johny1]

Thank you David,

Not for the returned Object.

This is onchange client script , on change of CI I am populating this two field values.

If I make CI field as empty then the two fields should be blank.

Thanks

Johny

[DScroggins]

Ok gotcha..in that case if the onChange is on the cmdb_ci field then simply check if the newValue is blank or not like:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (!newValue) {
        g_form.clearValue('u_supplier_offering');
        g_form.clearValue('assignment_group');
        return;

    }

    var cI = newValue;
    var ga = new GlideAjax('SupplierOfferingFinder');
    ga.addParam('sysparm_name', 'getSupplierOfferingForCI');
    ga.addParam('sysparm_ci_sys_id', cI);
    ga.getXMLAnswer(setSupplierOffering);

    function setSupplierOffering(response) {
        var answer = JSON.parse(response);
        var populated = false;
        for (var prop in answer) {
            if (response.hasOwnProperty(prop)) {
                populated = true;
            }
        }

        if (populated) {
            g_form.setValue('u_supplier_offering', answer.parent);
            g_form.setValue('assignment_group', answer.support_group);
        }

    }



}

[Johny1]

Thank you David 🙂

Now I'm confused on "Mark as Correct Answer"