how to download knowledge base articles from servicenow through api
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02-02-2022 08:44 PM
Hi,
I have an servicenow api which gives the KB(Knowledgebase ) articles ,So I want to download the articles separately through api .In the below response there is TEXT field in the form of description it is the article .Please suggest API.
https://dev82597.service-now.com/api/now/table/kb_knowledge?sysparm_query=number=KB0000003
Below is the response from api:
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02-02-2022 08:47 PM
Hi,
Have a look at below thread , this might be useful for you with steps mentioned on how to download articles which you want:
https://community.servicenow.com/community?id=community_question&sys_id=7ffbd8bb1b1f94d4305fea89bd4bcb7c
Hope this helps. Please mark the answer as correct/helpful based on impact.
Regards,
Shloke
Regards,
Shloke
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02-02-2022 09:11 PM
Hi,
The have gone through it link,not useful for me.

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02-02-2022 08:54 PM
Hello,
If there is any attachment on the KB, we would be able to download it using the attachment table API. IS that what you are looking for.
Regards,
Omkar.
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02-02-2022 09:19 PM
Hello,
I don't have attachment in the api response, Just have the "test" field and value contains big description so want to download that description,that description contains article information.