How to download WSDL from service now portal

niranjanraikar · ‎05-12-2015

Hello Folks,

I am new here, hope to learn much from here.

I need some help here, I need to get data from Service Now to our database for some analytic's.

So for that I would need WSDL file for some of the major tables in service now say Incident, Problem, User Request ... etc.

I navigated to System Web Services in service now, but from where can I get these WSDL here. Do let me know the common process to get the WSDL file from Service now for any table which I would need in future.

Regards,

Niranjan Raikar.

tony_barratt · ‎05-12-2015

Hi Niranjan,

There is a description of Web Service access to tables here:

Direct Web Services - ServiceNow Wiki

..

To retrieve the direct web service WSDL description and XML schema for any given table, point to the relative URL of <tablename>?WSDL. For example, to retrieve the WSDL for the Incident table on the online demo system, use the following URL:

http://<instance name>.service-now.com/incident.do?WSDL

You will probably need to supply a user id and password.

Best Regards

Tony

View solution in original post

tony_barratt · ‎05-13-2015

Hi Niranjan,

Once the WSDL file is displayed in your browser you can go to File->Save as

and save it as an xml file.

In the case of

http://<instance name>.service-now.com/incident.do?WSDL

the saved file will be called incident.do.xml

Please mark this thread as Question Answered, if you think that is the case.

Best Regards

Tony

niranjanraikar · ‎05-13-2015

Thanks Tony for your assistance here