How to dynamically show views in My Requests widget based on logged in user's role?

[Guruvendra J]

As per client requirement, we added 'Favorite requests' and 'Watchlisted requests' choices along with OOTB 'Open requests' and 'Closed requests'. We would like to show 'Watchlisted requests' option only if logged in user has 'sn_customerservice.case_viewer' role.

Any help on how to show/ hide a choice based on logged user role will be appreciated. Please find attachments.

[Dominik Chiaia · Accepted solution]

Hello Guruvendra,

since the "My Requests widget" is probably a cloned version so that you could add your "Watchlisted requests" Choice you can add a data attribute to the Server Script to check if the user has the required role such as

data.hasCaseViewerRole = gs.hasRole("sn_customerservice.case_viewer");

and use that in your Body HTML Template to change the line from 

<option value="watchlist">{{::data.messages.watchlistedRequests}}</option>

to

<option ng-if="::data.hasCaseViewerRole" value="watchlist">{{::data.messages.watchlistedRequests}}</option>

which will change the behavior so that the option for watchlist is only offered if the user has the sn_customerservice.case_viewer role. (or the admin role)

I hope that solves your Problem!

Best Regards

Dominik

[Guruvendra J]

Hi Dominik,

Your response helped me in my requirement. Thank you so much.