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How to edit AI Search type ahead suggested results

magee
Kilo Sage

Hi all-

Got a weird one. 

We've enabled AI Search.

If I'm on the portal and I search for 'phone', I'm presented with Recent and Suggested search results (still on home page with cursor in the widget).

 

When I am presented with 'Suggested' links, and I click on a social q/a recommendation, I'm taken to this URL:
https://<instance>/sp?id=form&table=kb_social_qa_question&sys_id=<sys_id>

The page does not render correctly. I get a nice red banner in place of the social q/a article that reads 'Knowledge record not found'

When I change the URL to this:
https://<instance>/sp?id=kb_social_qa_question&table=kb_social_qa_question&sys_id=<sys_id>

The social q/a page renders correctly.

 

How do I change the creation of the links in the type ahead for a specific search base? (in this case social q/a)

 

Knowledge and Catalog items works just fine

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