How to edit AI Search type ahead suggested results
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05-19-2025 06:53 AM - edited 05-19-2025 06:54 AM
Hi all-
Got a weird one.
We've enabled AI Search.
If I'm on the portal and I search for 'phone', I'm presented with Recent and Suggested search results (still on home page with cursor in the widget).
When I am presented with 'Suggested' links, and I click on a social q/a recommendation, I'm taken to this URL:
https://<instance>/sp?id=form&table=kb_social_qa_question&sys_id=<sys_id>
The page does not render correctly. I get a nice red banner in place of the social q/a article that reads 'Knowledge record not found'
When I change the URL to this:
https://<instance>/sp?id=kb_social_qa_question&table=kb_social_qa_question&sys_id=<sys_id>
The social q/a page renders correctly.
How do I change the creation of the links in the type ahead for a specific search base? (in this case social q/a)
Knowledge and Catalog items works just fine