how to embed hyperlink for SCTASK num and for worknotes

nameisnani
Mega Sage

Hi Team , 

only for particular catalog

We want make this SCTASK00001 ( as a url ) if user clicks on that means it has to redirect to that sctask .

 

nameisnani_0-1701065846581.png

 

 

 

In the same SCTASK we are populating this message in worknotes also . in worknotes also it has to be url 

 

nameisnani_1-1701065846580.png

 

 

 

can anyone please provide me step by step solution to achieve . 

Please provide screenshot for better understandig

 

thanks in advance 

1 ACCEPTED SOLUTION

Just put quotes around sc_task

var url = '[code]<a href="' + gs.getProperty('glide.servlet.uri') + '/'+'sc_task' + '.do?sys_id=' + gr.sys_id + '" target="_blank">' + workflow.scratchpad.task_number + '</a>[/code]';

 

Consider indicating the response as helpful and marking it as correct if it meets your needs.

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11 REPLIES 11

Sonam_Tiwari
Kilo Sage

@nameisnani , for having the url in worknotes, refer this thread: https://www.servicenow.com/community/developer-forum/how-do-i-display-a-clickable-url-in-my-work-not...

Consider indicating the response as helpful and marking it as correct if it meets your needs.

Aman Kumar S
Kilo Patron

Hi @nameisnani 

In order to embed URLs in the work notes, you need to enclose the URL between [code]YOUR URL[/code] tag.

 

Also ensure, glide.ui.journal.use_html system property is set to true, so HTML tags are allowed.

 

Best Regards
Aman Kumar

Hi @Sonam_Tiwari  @Aman Kumar S  

 

Is that possible embed the 1st - Sctask number (URL) on the 2nd sctask work notes via workflow please check my below code and correct . 

task.work_notes = "Please review the attachment on the " + workflow.scratchpad.task_number; // Retriving the Access Provision SCTASK num and updating the worknotes entry
task.description = "Please review the attachment on the " + workflow.scratchpad.task_number; // Retriving the Access Provision SCTASK num and updating the Description entry
task.work_notes = [code]< a title = 'workflow.scratchpad.task_number'href = 'sc_task.do?sys_id=-1'> < /a> [/code]

 

nameisnani_0-1701069248970.png

 

Hi @nameisnani 

Put everything within quotes " "

Best Regards
Aman Kumar